If you can't find the answer you want, contact us. We'll respond as soon as possible.
Billiard Cue Return Policy Please inspect the cue carefully before using. We will honor a one-year warranty for all manufacturer defects. Claims after one year are subject to manufacturer approval and must be sent to them. We have a 30 day return policy, as long as the cue shows no abusive damage. We only pay return shipping on manufacturer's defects. Careful chalking does not damage the cue.
Used Cues No warranty or guarantee is given or implied on any used cues or accessories.
Return Instructions Please carefully repackage the product to prevent damage. Ship it to: PHOENIX BILLIARDS 6133 W PORT AU PRINCE LN. GLENDALE, AZ 85306 The product will be replaced or your money refunded. We only pay return shipping on manufacturer's defects.