Phoenix Billiards

office> 602-843-0804 / cell> 602-295-0379

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 (faq):>>   warranty & returns:>>                   | shipping | tax | payment | general | tables | rooms | playing | buying | returns |

If you can't find the answer you want, contact us. We'll respond as soon as possible.


Billiard Cloth Return Policy
Please inspect the fabric carefully before installing.
We will not accept any returns of cloth that has been cut, stapled,
glued or otherwise installed or altered from its original condition.
We only pay return shipping on manufacturer's defects.


Billiard Cue Return Policy
Please inspect the cue carefully before using.
We will honor a one-year warranty for all manufacturer defects.
      Claims after one year are subject to manufacturer approval and must be sent to them.
      We have a 30 day return policy, as long as the cue shows no abusive damage.
We only pay return shipping on manufacturer's defects.
Careful chalking does not damage the cue.


Billiard Accessories and Equipment Return Policy
Please inspect the product carefully before using.
We will honor a one-year warranty for all manufacturer defects.
      Claims after one year are subject to manufacturer approval and must be sent to them.
      We have a 30 day return policy, as long as the product shows no abusive damage.
We only pay return shipping on manufacturer's defects.


Used Equipment
No warranty or guarantee is given or implied on any used equipment, supplies, or parts.


Return Instructions
Please carefully repackage the product to prevent damage.
Ship it to:
PHOENIX BILLIARDS
5350 W BELL ROAD SUITE C-122 #132
PHOENIX, AZ 85308
The product will be replaced or your money refunded.
We only pay return shipping on manufacturer's defects.


 
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